Frequently Asked Questions Tell us what you think... 1.1. What is ReachBy.com? 1.2. Why would I need this service if I already have email? 1.3. How does ReachBy.com protect my email from spam? 1.4. Is ReachBy.com yet another online email service? 1.5. I can't find messages from ReachBy.com in my Inbox, why? 1.6. How should I confirm my email address? 1.7. How can I disable my contact page? 1.1. What is ReachBy.com? ReachBy.com is a free service hosting personalized Web pages with a build-in contact form that forwards messages to the registered email address, protecting it from spam. Instead of giving out private email address on forums, blogs, online classifieds, and other websites, simply redirect visitors to your ReachBy page accessible via Web link, e.g. http://yourname.reachby.com. Your contact page may include simple greeting, a picture, links and other details you wish to share. Use it as your online business card or personal contact center. 1.2. Why would I need this service if I already have email? The answer comes in a form of question. Do you really want to share your personal email address with the entire Internet? However, you don't want to miss the opportunity to connect with the right people. A well-known solution to this problem is a contact form that protects your email from spam. To create one may become a challenging task if you are not a professional Web developer. ReachBy.com will set it up for you by going through a simple registration process. 1.3. How does ReachBy.com protect my email from spam? Sharing a link to your contact page is safer than publishing your email address on the Web. Since your email address is not exposed on the contact page (unless you add it explicitly in the content), email harvesting robots won't be able to extract it and use it for sending you spam. ReachBy.com takes a series of defensive measures to protect your contact page from spam. One of them is captcha which is a human-readable image with text not easily recognizable to robots. In addition, you have a choice to harden your privacy settings by requiring from your visitors to confirm their email address if they want to send you a message. You are also given full control over challenging question in the contact form. Ask something simple with an obvious answer to minimize chances of robot spam. Or even more, ask for a secret code that you share by some other means. At any time you can make your contact page inaccessible online, which will stop all communication to your email address via this service. 1.4. Is ReachBy.com yet another online email service? ReachBy.com does not intend to replace or compete with the regular email services. Instead, it will add extra value on top of your existing email account. All communication that you receive via ReachBy.com is forwarded to your existing email address. The messages you see inside your ReachBy account represent the most recent activity only. 1.5. I can't find messages from ReachBy.com in my Inbox, why? Sometimes spam filters can catch legitimate email messages. If you are using a spam filter for the email address that you registered with ReachBy.com service, make sure to add reachby.com to the list of trusted parties in your email application. Also, double check that your forwarding email address is spelled properly in your ReachBy account. 1.6. How should I confirm my email address? After registration with ReachBy.com go to your email Inbox and locate the welcome message. Follow the link to confirmation page provided in the email. Make sure that the confirmation link is not broken apart by email application. If this happens you will need to copy the entire link excluding the line breaks, and then paste it into the Web browser's address bar. 1.7. How can I disable my contact page? If your account is active, login and click on Deactivate link from the menu on the left. Deactivating will make your contact page inaccessible on the Internet. You can later re-activate your account and make your contact page visible again.